FAQ

What is your return policy?

You can view our return policy here.

How much is shipping?

Shipping is based on the total value of your purchase. Shipping costs are as follows:

Order Total ------------------S/H Price
$0.01 -------$15.00               $5.95
$15.01 ------$30.00              $6.95
$30.01 ------$50.00              $8.95
$50.01-------$75.00              $10.95
$75.01 ------$100.00            $15.95
$100.01 and up                    $17.95

Most packages / orders are shipped via USPS Priority or First Class Mail, whichever is the quickest / fastest delivery time.

Customers are responsible for providing us with correct shipping information.

What payment methods do you accept?

We accept all major credit cards via Paypal. You do not need a Paypal account to purchase items from VickiesValances.com

How do I place an order?

Orders can be placed via our website using our secure shopping cart. You may also mail orders using our Order Form.

What is the difference between a 3" rod pocket and a regular 1 1/2" rod pocket?

A 3" rod pocket is larger than the regular rod pocket to accommodate a pole type curtain rod or the flat 3" curtain rods.

A regular 1 1/2" rod pocket will fit a standard 1" curtain rod.

Do I need to measure my window before ordering?

Yes. I always suggest that your window treatment be twice the width of your window for a nice, full look.. Measure across your window from the outside of your curtain rod to get the width, then double that measurement.. Measure from the top of your curtain rod down to where you want the curtain or valance to end to get the length.

Are the curtains and valances lined?

Unless otherwise noted in the item description, they are not lined.